Frequently Asked Questions

Ticket prices vary depending on the event and artist, but typically range from $35 to $150.

Handicapped seats are available by calling the box office at 252-536-0672 

Left Section seat numbers are odd, while Right Section seat numbers are even.
The Center Section,  seat numbers start at 101 and are consecutive.

You can sign up to  Manage My Tickets - there you can access all your orders and make changes if appliciable. Please ensure you put the correct phone number and email in at the time of your order as this is the only way to get your tickets linked to your account. 

The general schedule is as follows:
-  Opening act starts at 7 pm

 - Headliner performs at 8:30 pm.

Please note that these times are subject to change without prior notice.
For the most up-to-date information, check the show pages during the week of the event. Additionally, emails containing all pertinent information will be sent out during the week of the show.

We have a clear bag policy in place. Any unapproved bags will not be allowed entry. Please see CLEAR BAG POLICY 

Professional cameras are not allowed, but guests are welcome to bring small personal cameras or smartphones to take photos.

NO! Unless you purchaed ticket protection when you purchased your tickets. We have a No Refunds, No exchanges policy that you had to agree to in order to purchase your tickets. In the event the show is cancelled we will send out refunds. If the order was placed over 120 days, we will have to issue a credit to another show as the processor doesn't allow refunds past that point.
Click HERE to read more information on our ticket policy. 

We do not allow third party tickets into the event. If you do not purchase them directly from Weldon Mills Theatre, we WILL NOT honor them at the door. These third party websites are predatory and are taking advantage of ticket buyers across the country and allowing them to do this will entice it to contuine. You need to be vigilant in your ordering and do so with caution. 

Often, third-party tickets have someone else's name on them—not a family member who ordered for your group, but someone you don't even know.
Or no name at all. It should have an order number on it as well.
Your ticket confirmation will come from Weldon Mills Theatre.
These tickets often come from sites like SeatGeek, TicketSales, StubHub, and others. They are NOT affiliated or accepted by Weldon Mills Theatre 

In the event of a show cancellation or rescheduling, please be aware of the following regarding promotional (free) tickets:

• Rescheduled Date: If an event is rescheduled, promotional  tickets will remain valid for the new date. However, free tickets cannot be exchanged for tickets to another show or event.
   
• No Seat Changes: We are unable to accommodate requests to change seating for complimentary ticket holders in order to sit with other members of your party.
   
• No Ticket Substitutions: We cannot substitute complimentary tickets for any other event or modify the seats originally assigned. Every artist has specific requirements for giveaways, and as such, we cannot make exceptions to these policies.
   
• No Monetary Value: If the event is canceled, complimentary tickets have no monetary value and no other tickets will be given as replacements. Radio promotions cannot be traded for other tickets. NO EXCEPTIONS
   
• Artist Approval: Ticket giveaways are typically approved by the artist and are provided as a form of advertising. These giveaways are not intended as paid tickets and are subject to the artist’s specific terms and conditions.
   

We appreciate your understanding and cooperation. Should you have any further questions or concerns, please contact our box office.